This thread will house a FAQ section for users as they migrate to the new forums.Welcome to the NEW Gearbox Software Forums! We're excited to have everyone here, both new users and vets alike. Below you'll see a few topics that may come up as you learn your way around the new forums. As with any guide, it's a WIP, so if you have something you'd like to add, please PM a me (@JoeK) or a Moderator. With that out of the way, on with the show:
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RULES: Please review the forum rules as they have changed to reflect certain changes in the new forums: NEW FORUM RULES
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USERNAME AND EMAIL CHANGES: Your forum username and email address is tied to your SHiFT account. To update your username or email address, visit http://shift.gearboxsoftware.com.
On the profile page, you'll see your current information.
By clicking on your email address or display name, you will be able to update either field.
After you have updated your account information. Make sure to click the "Update Profile" button to save any changes.
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TERMINOLOGY: Discourse uses some terms that you might not be familiar with. On top of that, some terms that meant certain things on the old forums don't mean the same thing here. This section is just for clarfication's sake:
"@ Mention (also "@ me")": This is an important and exciting one. Those of you who are familiar with Twitter will know this one right off. For those of you who aren't, an @ mention is a way for you to directly "ping" another user. If you @ mention a user (the "@" + username, so in my case: "@JoeK") in a post, they'll receive a notification telling them they've been mentioned. This is exciting because you won't have to wonder if you're post was seen. It's also an easy way to bring other users into the conversation who might not have seen it otherwise. Try to get in the practice of @ mentioning members as a way to keep things rolling.
Some terminology changes (again, just for reference. Terms are certainly interchangable):
"Topic" = "Thread"
"Category" = "Subforum"
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NAVIGATION: Navigating the new forums is extremely easy. There are basically three things to note:
The Gearbox Logo at top left is your "home" button and will take you to the "front" page of the forums:
In the top right, you'll see links to your personal profile, the search field, the notification field, and "The Hamburger", which offers more navigation options:
Finally, there is the "on post" menu which includes like, link, flag, edit post, and bookmark functions and can be found in the lower right corner of each post:
You can also use the menu at the bottom of the topic/thread to edit preferences for watching that topic. Also, there is a field to the right (the blue box) that will help make navigating some topics easier:
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SHARING TO SOCIAL NETWORKS: You can share posts directly to Twitter, Facebook, or Google+ by clicking on the "Link" icon and then choosing your network:
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FLAGGING: One of the great things about the new forum platform is that it allows you, the community, to have a direct say in what's acceptable content and what's not. If you see a post that violates the forums rules, all you have to do is click the "flag" button in the on-post menu (in the lower right corner of the post) and forum staff will be notified. If a post receives enough flags, it will be hidden. Moderators do have the ability to un-hide posts, but that is at their discretion and their decision is final and subject to change at any time. In regards to spam, if you see a post that is clearly spam, please just flag it as such and do not reply to it.
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TRUST LEVEL: When you join the forums, every user is assigned with a "Trust Level" which initially, is zero (not that we don't really trust you!
). The purposes of trust levels are varied, but in this case it's primarily to avoid spam. You'll find that with a little activity on the forums a bump in trust level and thusly, a bump in forum capabilities will follow very quickly.
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NOTIFICATIONS: Notifications for "@" Mentions, PMs, replies, etc. will appear in the top right corner above the notification icon (
).
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TRADING POST & ONLINE PLAY: In the interest of keeping things nice and tidy, we've condensed all platforms into the Trading Post and Online Play sections for each respective game. As such, to make things easier, please put your platform FIRST THING in the title of your trade or online play thread. For example: "X360- LF 94% Sham..." or "PS3- Looking for players..." This will make it so all you need to do is scan down and find the applicable platform.
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EMOJI SUPPORT: Discourse supports Emojis! Here's a cheat sheet with LOTS of Emoji commands.
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Old Forum Link:
HERE is a link to the old a Gearbox forums for all your reference and nostalgia needs.